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How to update records using workflows in Dynamics 365?

  • Post author:techquantum
  • Post published:September 11, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Tips & Tricks/Microsoft Dynamics 365

Scenario: As per the company's policy, every customer and their contacts must get their KYC (Know Your Customer) done every six months. It is easy to update Account's Address, but…

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