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Customer Service Core Components (Episode-02)

  • Post author:techquantum
  • Post published:October 2, 2019
  • Post category:D365 Customer Engagement (CRM)/D365 Customer Service/Microsoft Dynamics 365

<-- Previous Episode Now we'll look at the basic record types that are used for service management. Types of Records Customer records: In Microsoft Dynamics 365 for Customer Service, customer…

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