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Automatic Record Creation and Update Rules

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Automatic Record Creation and Update Rules (Episode 18)

  • Post author:techquantum
  • Post published:January 1, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Customer Service/Microsoft Dynamics 365

Automatic Record Creation and Update Rules allow creating records automatically when specific criteria is met. The source type can be: E-Mail Phone Call Appointment Task Social Activity Service Activity Alert…

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