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D365 – How To Create A Publisher And Solution?

  • Post author:techquantum
  • Post published:October 19, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Development/Microsoft Dynamics 365

To be able to start customizing the system in Dynamics 365, you must first create a Publisher and then a Solution. Publisher is a Company Profile, whereas Solution is the…

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How to assign records using workflows in Dynamics 365?

  • Post author:techquantum
  • Post published:September 12, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Tips & Tricks/Microsoft Dynamics 365

Scenario: A company has a large customer base and dedicated support system. Presently, any support engineer can pick up a case and resolve it. But the challenge is with High…

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How to update records using workflows in Dynamics 365?

  • Post author:techquantum
  • Post published:September 11, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Tips & Tricks/Microsoft Dynamics 365

Scenario: As per the company's policy, every customer and their contacts must get their KYC (Know Your Customer) done every six months. It is easy to update Account's Address, but…

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How to create records using workflows in Dynamics 365?

  • Post author:techquantum
  • Post published:September 10, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Tips & Tricks/Microsoft Dynamics 365

Scenario: In a large organization, it's getting difficult to manage leads follow-ups because of the high volume. The organization is using D365. Most of the salespeople forget to follow-up with…

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What are the types of workflows in Dynamics 365?

  • Post author:techquantum
  • Post published:September 9, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Tips & Tricks/Microsoft Dynamics 365

Background Workflow (Asynchronous) Note: It is now recommended to use Microsoft Flow instead of background workflow. In the screenshot above you can see the background workflow. Let us discuss each…

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Custom Icons and ToolTip in D365 Views

  • Post author:techquantum
  • Post published:August 22, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Tips & Tricks/Microsoft Dynamics 365

You can add graphics to a view and establish the logic used to select graphic based on column value using JavaScript. In the following example we will customize "All Opportunities"…

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How to Create Project Contract? (Episode 14)

  • Post author:techquantum
  • Post published:May 3, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Project Service Automation (PSA)/Microsoft Dynamics 365

This in continuation to Episode 11 and Episode 12, where we had discussed how to create a Quote and a Project, respectively. If you are reading this episode directly, I…

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How to Use MS Project to Manage Schedule (WBS)? (Episode 13)

  • Post author:techquantum
  • Post published:May 3, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Project Service Automation (PSA)/Microsoft Dynamics 365

Prerequisites To be able to use MS Project to manage Schedule (WBS), there are certain prerequisites: You need to have Project Service Automation (PSA) subscription. You need to have MS…

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How to Sign Up for MS Project Trial? (Prerequisite for PSA Ep13)

  • Post author:techquantum
  • Post published:April 30, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Project Service Automation (PSA)/Microsoft Dynamics 365

Microsoft Project Perform the following tasks to sign up for Project Online Essentials Trial: Login to https://portal.office.com Open the catalog: https://admin.microsoft.com/AdminPortal/Home#/catalog Scroll to find Project Online Essentials: Click to Open…

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How to Create Project With Schedule (WBS)? (Episode 12)

  • Post author:techquantum
  • Post published:April 29, 2020
  • Post category:D365 Customer Engagement (CRM)/D365 Project Service Automation (PSA)/Microsoft Dynamics 365

If you have been following the blog post, by now you would be familiar with creating an opportunity and quotation. Now let's see how you can create project and define…

Continue ReadingHow to Create Project With Schedule (WBS)? (Episode 12)
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